Weblog entry #98 for Steve
Last night several abusive comments were left upon the site.
Apologies all round to people who saw them and were offended.
This happened once before, and regretably is almost certain to happen again in the future.
Rather than waiting for me to see them and delete them I've implemented a quick solution to allow registered users to flag comments as abusive - this means they can be hidden (but not deleted) by readers without my explicit input.
As a quick reminder it is possible for you to delete any comments you wish which are left upon your own weblog entries. It is only article + poll comments which require my intervention. Having said that I'd rather see discussion/tolerance than comment deletion as a matter of policy...
If you wish to report a comment simply click upon the "Report This Comment" link next to the relevent comment. If several other people also report the comment it will become hidden.
To prevent abuse of this facility I may change the implementation later, but right now five users are required to hide a comment.
I almost limitted the ability to users who had previously published an article as these are in my eyes more part of the community - however that does seem discriminatory so I chose to allow all users who are registered to do this.
Hopefully we won't need to go far down this path.
Thanks to the people who mailed me links to the racist comments, that made dealing with the problem easier for me.
Here we have yet another reason why I write less at the moment. Having to do things like this isn't much fun and takes up time I could be spending writing, or adding exciting and interesting new features.
Comments on this Entry
Personally, I think that RBLs are a bit of a hack but are pretty much the best we can do at the moment to try and stop this kind of thing.
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I use the Tor blacklist for anonymous comments and thats all I've thought of doing. If it were a bigger problem I might look at using another blacklist, and allowing comments only if they came from registered users.
To be honest things are working pretty well at the moment. We get an average of two bad comments a week - and those are typically removed by users before I have to touch them.
I'd rather suffer a few comments and let the community report them then lose a potentially valuable contributor just because they ended up on some list.
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I was expecting it to be more of a problem than that :)
I guess making your own software rather than using WordPress or something else has more advantages than you'd think of at first..
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